🔐 PRIVACY POLICY FOR TRUNOTARY.COM

1. Introduction

Welcome to TruNotary.com (“Company,” “we,” “our,” or “us”). We provide remote online notarization (RON) and related notarial services in compliance with the laws of the State of Florida.

We are committed to protecting your privacy and maintaining transparency regarding how your information is collected, used, stored, and disclosed.

This Privacy Policy complies with applicable privacy standards and Florida remote notarization laws, including Florida Statutes Chapter 117.

 

2. Scope of Services

TruNotary.com provides:

  • Business Services
  • Remote Online Notarization (RON)
  • Electronic notarizations
  • General notary services conducted via secure audio-video technology

RON services are conducted in accordance with Florida Remote Online Notarization law and applicable identity verification and recordkeeping requirements.

 

3. Information We Collect

A. Personal Identification Information

To comply with Florida law, we collect:

  • Full legal name
  • Residential address
  • Email address
  • Phone number
  • Government-issued identification (e.g., driver’s license, passport)

B. Identity Verification Data (RON-Specific)

As required under Florida law, we may collect:

  • Credential analysis results
  • Knowledge-based authentication (KBA) questions and answers
  • Biometric or identity verification data (via third-party providers)

Under Florida Statutes Chapter 117, all remote notarization sessions are securely recorded.

These recordings may include:

  • Your image and voice
  • The notarization session
  • Documents presented during the session

Retention Requirement:
Recordings are securely retained for a minimum of 10 years, as required by Florida law.

D. Transaction & Document Information

  • Documents uploaded for notarization
  • Notarial certificates
  • Transaction logs and timestamps

E. Automatically Collected Information

  • IP address
  • Device/browser type
  • Log data and session activity
  • Cookies and analytics data

 

4. How We Use Your Information

We use collected information to:

  • Perform legally compliant notarizations
  • Verify your identity as required by law
  • Maintain official notary records
  • Process payments and schedule services
  • Communicate regarding your transaction
  • Prevent fraud and unauthorized activity
  • Improve website performance and user experience

 

5. Legal Basis for Processing (Florida Compliance)

Your information is processed:

  • To comply with legal obligations under Florida notary laws
  • To perform contractual services requested by you
  • For legitimate business purposes, including fraud prevention

 

6. Sharing of Information

We do NOT sell or rent your personal information.

We may share information only when necessary:

A. Legal Compliance
✅ Government agencies
✅ Courts or law enforcement
✅ Regulatory authorities

B. Service Providers
✅ Identity verification vendors
✅ RON technology platforms
✅ Payment processors

C. With Your Consent
✅When explicitly authorized by you

 

7. Data Security

We implement industry-standard safeguards, including:

  • SSL encryption
  • Secure cloud storage
  • Access controls and authentication protocols

RON sessions are conducted on secure platforms designed to meet legal and industry compliance standards.

 

8. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Analyze user behavior
  • Improve service delivery

You may disable cookies through your browser settings.

 

9. Data Retention

We retain your information in accordance with Florida law:

  • RON audio-video recordings: Minimum of 10 years
  • Notarial records and logs: As required by law
  • Personal data: Only as long as necessary for legal and business purposes

 

10. Your Privacy Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion (where legally permissible)
  • Opt out of non-essential communications

⚠️ Important:
Certain records cannot be deleted due to legal retention requirements under Florida Statutes Chapter 117.

To exercise your rights, contact:
📧 support@trunotary.com

 

11. Third-Party Services

We may use trusted third-party providers, including:

  • Identity verification platforms
  • Payment processors (e.g., Stripe, PayPal)
  • Analytics tools (e.g., Google Analytics)

These providers operate under their own privacy policies.

 

12. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

 

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.

 

14. Contact Information

TruNotary.com
📧 Email: support@trunotary.com
📍 Business Address: online notarization services nationwide across the United States and for international clients worldwide.
🌐 Website: https://trunotary.com

Our notaries are commissioned in the United States and perform notarizations using secure audio-video technology, allowing customers to complete notarizations from anywhere.

✔ Serving all 50 U.S. states
✔ Available for international clients
✔ Accessible 24/7 from any location